FAQ Database

I lost my master account password/ftp password!
Since FTP passwords are securely encrypted, we cannot look up and provide your current password to you. However, if you have misplaced your Control Panel/FTP password, you may reset and emailed to the address on file for your account. You can reset the password inside the members area.

PLEASE NOTE that resetting your Control Panel password does not reset your FrontPage password, since the FrontPage password is usually administered through the program itself. If you have lost your FrontPage password, you will need to put in a request to have your password changed PLUS have the FrontPage extensions removed and re-installed.



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